Knowledgebase: Getting Started
I cannot remember my password. How can I retrieve it?
Posted by Alpha Daramy on 30 May 2008 05:23 PM


Please send an email to and let them know you lost your username or password and need it resent to the e-mail address on file.


Please provide the TRANSACTION ID on the last paid invoice to authenticate you as the account holder and we will reset the password and send it to you.


Steps to find the last transaction as follows,
- Login to your client area using the link ""
- Click on Billing --> My Invoices
- Click on the invoice number and you will find the invoice transaction information


(1052 vote(s))
Not helpful

Comments (0)