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Knowledgebase : Windows OS Based Plans > Pre-Sales Questions
Yes, you can just open a support request ticket.  There is no additional charge for this.
If you mean grant different roles – for the tables in same MSSQL database then no, it's not possible.
Yes, you can. Also, if addon domains limit in your current account is less than you need, you can order another domain to your package for additional $2.95/month. Or simply upgrade to higher packages that support more domains.
Yes but you will need to move to a dedicated application pool ($4.95/mo.). Email to purchase.
Yes for just a $19.95 one-time fee we can switch you from your current Server to a different MS SQL Server (ie. 2000, 2005, 2008).
Unfortunately we have IIS not Apache on our Windows Servers, thus .htaccess will not work.
Yes simply make sure your card has the Visa, MasterCard, or American Express logo on the check/debit card.
Unfortunately this feature is only for our Dedicated Servers.
Yes. Every web hosting package comes with a web browser based control panel. The control panel includes many features including; email configurations, database tools, mailing lists, pre-installed cgi scripts, account tools, and much more!
No we do not allow adult sites on our servers.
Yes we do and you can request to be placed on this Server by emailing us below.
Yes, we do offer Microsoft SQL Server 2008/2012 with all of our Windows hosting packages.
Yes. All our shared hosting plans come with a 30 days money back guarantee.  If you're unsatisfied with our level of service for any reason, simply cancel your hosting plan before the 30th day from sign up and get a full refund.
Yes, we offer phone support.  You can reach us 24/7/365 by calling 1-877-746-6133.  International customer please call 310-593-4714. We encourage you to open a support ticket at before calling.
Unfortunately we do not offer SQL Reporting Services on shared Servers.
Yes. You can configure email addresses through your control panel. You will also be able to access your email account through the web by visit a url similar to on Windows hosting plans, or on Linux hostin...
Unfortunately, we don't have demo Plesk version. However, you are able to get 15 DAYS Free trial account on Windows server to view all Plesk advantages and disadvantages personally:
Each domain will have it's own control panel to access Plesk - there is no limit to the number of panels as long as the domain is on the server.
Yes, we do support PHP and MySQL on our Windows servers.  You need to buy an ASP.NET/ASP or Coldfusion package - all ASP.NET/ASP and Coldfusion hosting packages supports PHP and MySQL.
To keep Windows Servers running a optimum performance we do not enable backup management on the Server as you can simply request a backup via
Yes all Windows plans support Stored Procedures.
Your website statistics can be found by logging into your control panel: - for Plesk control panel - for cPanel We offer a variety of popular web site statistics programs to give you a compr...
Simply request this via support ticket. The cost is $4.95/Monthly.
It is up to you to decide. You may use 1% of disk space limit for files and 99% for database, or you may use 90% for files and 10% for database. For billing purposes, we sum up disk space used by files and database(s).
An additional $9.95/mo.
We have weekly and monthly backups configured for all shared server.
You're account will be active in 1 to 2 hours after order placement.
Frontpage extensions are not supported on servers with IIS 7 support. Here is an official documentation:
Unfortunately, ISAPI_Rewrite is not supported on our shared servers since it requires separate license and does not integrates with Plesk. However, there is native URL rewrite module support for IIS7 servers:
Yes, you can use MS Access databases on our server.
IIS dedicated application pool will be created per client whole (not per domain) and all domains under your account will be moved there.
The free domain name registration offer is only available during sign up when you're paying for 1 year, 2 years, 3 years or more hosting during sign up. To take advantage of the free domain registration, select the "I want to register a n...
The following ASP.NET/ASP components can be installed on our Windows 2003 servers: 1.  aspSmartUpload2.  Dundas AspMail3.  Dundas AspUpload4.  ImageSize5.  AspCrypt6.  AspBible7.  AspSimpleUpload8.  JMail.Net9.  w3 JMail (COM)10.  Versatile Pixel F...
For our Java and PHP hosting plans, we offer cPanel. For ASP.NET/ASP and ColdFusion hosting plans we offer Plesk.
We offer MySQL 4/5 and MS SQL 2000/2005/2008 on our Windows hosting plans. If you have any questions, don't hesitate to contact us at
Our uptime guarantee is 99.9%.  In the event your website is down for any reason due to our activities, we will adjust your billing amount for that month.  If you have questions regarding our uptime guarantee, please contact us at
We provide Plesk Sitebuilder 4.2.0 for Linux/Unix for all shared hosting plans (Linux and Windows).
Our ASP.NET/ASP/ColdFusion hosting service is run on Servers with IIS 6,7, and 7.5 installed.
The structure is as follows: Windows 2003 with IIS6 = MSSQL 2005 or 2000 Windows 2008 with IIS7 = MSSQL 2008
We have workgroup edition installed.
We have servers with Plesk control panel: - Plesk 8.6.0 ( ColdFusion support ) - Plesk 10.4.4 ( ColdFusion support ) - Plesk 11.0.9 ( ColdFusion support ) - Plesk 11.5.30 ( ColdFusion support ) - Plesk 12.0.18 ( ColdFusion support ) - Plesk 12...