Knowledgebase: Getting Started
Why is my order showing "Pending" and not yet activated?
Posted by Alpha Daramy on 22 May 2008 09:55 PM

First of all, thank you for choosing

We do manually verify all orders to ensure that they are not fraudulent.  This is due to the increasing credit card fraud abound on the Internet.  So we take this step to protect credit card holders and ensure that all orders are geniune and authorized by the credit card holder.

All orders are verified within 2 hours but sometimes no more than within 24 hours (especially during non-business hours or weekends).  If your order is still in "Pending" status, please contact us at or click on the "Live Chat" button on our website to chat with one of our representatives to verify your order.

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