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Aug
16

Dear Valued Customers,

This is a notification addressed to all account owners on 'ldz2.dailyrazor.com' server.

Date: Saturday August 19th and Sunday August 20th
Start Time: 00:00 EST
Approximate downtime for the server: 1-2 hours.
Affected server: ldz2.dailyrazor.com
Type of Event: Planned Event

We would like to inform you that due to the release of such useful feature as PHP switcher on the latest cPanel version, it was decided to install it on our 'ldz2.dailyrazor.com' server. This update will allow all customers from 'ldz2.dailyrazor.com' server have the opportunity to choose preferable PHP version by yourself using cPanel interface.

More information about MultiPHP Manager for cPanel you may find via these links:

https://documentation.cpanel.net/display/ALD/MultiPHP+Manager+for+cPanel
https://documentation.cpanel.net/display/ALD/MultiPHP+INI+Editor+for+cPanel

The list of available PHP version is provided below:

5.4
5.5
5.6
7.0

WARNING: As you may see above default PHP version on 'ldz2.dailyrazor.com' server will be changed from PHP 5.2 to 5.4 or higher and due to that you may notice problem with compatibility of your applications. So, if it possible we would like to ask you to prepare your applications for mentioned changes. In case after updating you have any problem in work of your applications, please don't hesitate to contact us via desk and we will be glad to assist you in solving noticed issues.

 

Kind regards,
DailyRazor Support Team.


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Jul
31

UPDATE 4:28 AM

We are glad to announce that maintenance has been completed - old server was moved to a new one.

Please feel free to post requests, in case you encounter any problems.

 

===================

 

This is a notification addressed to all account owners on jdz6.dailyrazor.com server.

We are to inform you that your accounts will be moved to a new server with the set of latest available software versions. 
New server: njdz6.dailyrazor.com
New server will be accessible via the link: https://njdz6.dailyrazor.com:2083

Account login info will remain unchanged.

Migration is fully controlled by our staff members. There are no additional actions required from account owners, apart from the password reset for certain MySQL users and check+confirmation that all Tomcat 6 applications run as expected after upgrade from Tomcat 5.5.
Affected users have already been informed on this with separate emails.

We recommend you not to apply any major changes to accounts before works are completed, in order to avoid data loss on a new server.

Software versions change after transfer:
CentOS 5.11 -> CentOS 7.3
cPanel 11.56 -> cPanel 11.64
PHP 5.2.17 -> MultiPHP: 5.4.45, 5.5.38, 5.6.31, 7.0.21, 7.1.7
MySQL 5.5.52 -> MySQL 5.6.35

Technical maintenance is planned on 06 AUG 17 
Maintenance time: 1AM - 4AM
Expected services downtime: less than 1 hour

We do not expect any issues with application and services functionality. However, in case you spot any outages - please feel free to email us at once, and we will gladly help you to locate and solve the problem.

Email regarding any concerns/questions to support@dailyrazor.com


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Jul
20
Scheduled maintenance for one of hardware nodes
Posted by Level 2 Support on 20 July 2017 02:18 PM

Dear Valued Customers,

 

Unfortunately one of the drives on one of hardware nodes reached its life cycle and needs to be replaced.

 

Expected downtime for all customers on the following servers:

xdbs3.dailyrazor.com
xwdz10.dailyrazor.com
xwdz7.dailyrazor.com
xwdz11.dailyrazor.com
xwdz6.dailyrazor.com
xwdz8.dailyrazor.com
xwdz9.dailyrazor.com
xdbs5.dailyrazor.com
xdbs2.dailyrazor.com
xwdz12.dailyrazor.com
xwdz4.dailyrazor.com
xdbs4.dailyrazor.com
xwdz5.dailyrazor.com

 

may reach up to 30-45 minutes.

 

Approximate start of maintenance is scheduled to 20 July 17  | 3 PM EDT


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Jun
29

Dear Valued Customers,

 

We are going to perform maintenance on the server 'jdz6.dailyrazor.com' in order to find failed RAM kit. 

Expected downtime for the server - 4 hours. 

 

Kindly accept our apologies for any possible inconvenience this scheduled maintenance may cause you.

----------------------------------------- 

UPDATE1: JUL 08 2017 00:20 AM

We have started memtest on server and provide next update once it will be completed. As we have mentioned above expected downtime should take not more then 4 hours.

----------------------------------------- 

 

UPDATE2: JUL 08 2017 04:10 AM

 

We would like to announce that maintenance was successfully completed. Currently, the server is up and running in the proper state.

We appreciate your understanding and patience. 

 

 

Best Regards,
DailyRazor Support Team

 


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Jun
19

Dear Customer,


This email is dedicated to inform you that your account will be transferred to a brand new upgraded server with the latest and greatest hardware available. 
The new server will also feature software updates detailed so our team of Level 3 server administrators and maintain the highest possible security and monitoring standards.

This was decided to be done, in order to keep the maximal security of our Customers' infrastructure as CentOS 5.11 has reached its EOL and, thus, is no longer supported nor updated. 

After migration your account will be upgraded to the following new software:
CentOS 5.11 -> CentOS 7.3
cPanel 11.56 -> cPanel 11.64
PHP 5.2.17 -> MultiPHP: 5.4.45, 5.5.38, 5.6.30, 7.0.20, 7.1.6
MySQL 5.5.52 -> MySQL 5.6.35

What is more, you updated software will provide you the ability to switch PHP version directly from your control panel (via MultiPHP interface)

===

Considering fact IP switch procedure will be handled from our side - no actions are required from you at all.

Please be prepared to maintenance, details on which are listed right below:

Server in question: ldz1.dailyrazor.com
Date: JUN 20th, 2017
Duration: 3 hours (1AM - 4 AM)
Expected downtime: 1-1,5 hours


Feel free to check back anytime with questions.

Kind regards,

DailyRazor Support Team


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