When does the billing cycle occur?
Posted by Customer Service on 28 April 2005 12:36 AM

We have a monthly billing cycle with starts at the 1st of each month.  When placing a new order, your order will be prorated to the using a 3 day threshold.

 

This simply means that if an order is received before the 3rd day of any month, our billing system charges for the number of days remaining for that month.  If the order is on or after the 3rd day of the said month, the billing system charges for the number of days remaining for that month plus the next month(s) hosting fee.

 

Our billing system generates monthly invoice batches and charges your account (credit card) between the 22nd and 25th of the month.  In order to receive refund for renewed account or pending renewal, all cancellation and/or account change request must be received at least 5 days before the last day of the month unless void.

 

If you have any questions regarding billing, open a support ticket or email us at billing@dailyrazor.com.

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