Knowledgebase: General Questions
How to do a traceroute (tracert)?
Posted by Alpha Daramy on 02 August 2012 05:35 PM
To perform a trace route on Windows PC please use these steps:

1. Please click on your start menu
2. Choose "Run..."
3. In this window type "cmd" and click OK
4. Then type

tracert -d yourdomainname.com

and press Enter

5. When the traceroute has finished running you can either copy/paste the results (using right click on window, click 'Mark', drag a selection rectangle, and then right-click to copy), Or take a screenshot of the results and attach to the ticket.
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