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Mar
17
[ATTN] Unsheduled maintenance on 'xwdz1.dailyrazor.com' server
Posted by Level 2 Support on 17 March 2017 03:28 AM

Dear Customers,

We are glad to announce that maintenance on server has been successfully finished. Thanks for your patience and understanding.

Should you encounder any issues or need our assistance, please submit a ticket.

Best Regards,
Daily Razor


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Mar
15
[ATTN] Unsheduled maintenance on 'xwdz1.dailyrazor.com' server
Posted by Level 2 Support on 15 March 2017 04:58 PM

Dear Valued Customers,

We had forced to perform urgent maintenance on the following server:

xwdz1.dailyrazor.com

The services could functional improperly during the next hour. The news will be updated once the server is back to the optimal state.

Appreciate your patience and understanding on this matter.

 

Kind Regards,
DailyRazor Support Team


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Mar
11
[ATTN] Unsheduled maintenance on 'xldz4.dailyrazor.com' server
Posted by Level 2 Support on 11 March 2017 02:30 AM

Dear Valued Customers,

We are to inform you that we have encountered an unexpected disk problem which affects certain segment of DailyRazor infrastructure, namely 'xldz4.dailyrazor.com' server. Rest assured the issue is already being taken care by our technicians. Currnetly we're waiting for the end of 'FScheck' process, which may take 2-3 hours.

Once it will be completed, we will update this notification immediately. Please accept our sincerest apologies for the inconveniences caused. Appreciate your patience and understanding on this matter.

Kind Regards,
DailyRazor Support Team

UPDATE: 

We are glad to inform you that server is up and running but maintenance still in progress so there could be some brief outages up to 15 minutes.

Appreciate your patience and understanding.


UPDATE: 

We would like to announce that server operation was successfully restored. Currently, the server is up and running in the proper state.

Thank you for the cooperation and patience. 


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Feb
9
[ATTN] Part of servers are inaccessible
Posted by Level 2 Support on 09 February 2017 01:40 PM

Dear Valued Customers,

 

Approximately 30 minutes ago we have faced unavailabilty of the following servers:

xwdz6.dailyrazor.com
xwdz7.dailyrazor.com
xwdz8.dailyrazor.com
xwdz12.dailyrazor.com
xwdz14.dailyrazor.com
xcfdz1.dailyrazor.com

and database servers:
xdbs3.dailyrazor.com
xdbs5.dailyrazor.com

Right now our team are truying to find reason caused this and restore everything to normal working state.

Please stand by for updates on the same.

 

---- UPDATE_1 FEB 09 2017 10:50 AM PST -----

According to message from the upstream provider this outage is caused by power system failure.

We will keep you updated on this situation.

Please stand by

Kind regards,

DailyRazor Support Team.

----------------------------------------------------------------

 

----- UPDATE_2 FEB 09 2017 12:00 PM PST -----

We would like to inform you that maintenance was completed, so now all affected servers are working at the proper state. 

Appreciate your patience and understanding.

Kind regards,

DailyRazor Support Team.

----------------------------------------------------------------

 


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Jan
30

Dear Valued Customers,

We would like to inform you that due to the release of such useful feature as PHP switcher on the latest cPanel version, it was decided to add it on our xjdz4.dailyrazor.com server. 

Date: Tuesday, Jan 31 2017
Start Time: 0:00 AM EST
Approximate downtime for the server: 30-60 minutes.
Affected server: xjdz4.dailyrazor.com
Type of Event: Planned Event

Thus, change will allow all customers from xjdz4.dailyrazor.com server to have the opportunity of choosing preferable PHP version by themself using cPanel interface. The list of available PHP version is provided below:

5.6
7.0

More information about MultiPHP Manager for cPanel you may find via these links:

https://documentation.cpanel.net/display/ALD/MultiPHP+Manager+for+cPanel
https://documentation.cpanel.net/display/ALD/MultiPHP+INI+Editor+for+cPanel

Please, accept our apologizes for any possible inconveniences caused by this maintenance. Appreciate your patience and understanding on this matter.

Kind Regards,
DailyRazor Support Team

 

UPDATE: 

We are glad to inform that maintenance has successfully been completed and the server is up and running at the proper state. 

Appreciate your patience and understanding.


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Jan
25
[ATTN] Urgent maintenance on the server xwdz4.dailyrazor.com
Posted by Level 2 Support on 25 January 2017 09:47 AM

Dear Valued Customers,

We are forced to perform urgent maintenance on xwdz4.dailyrazor.com server.

Estimated downtime - up to 1 hour.

We'll definitely keep you posted on issue status.

Kindly take our sincerest apologies for any inconveniences this might cause.

Kind regards,
DailyRazor Support Team.

UPDATE: 

We are glad to inform that maintenance has successfully been completed and the server is up and running at the proper state. 

Appreciate your patience and understanding.


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