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Jun
19

Dear Customer,


This email is dedicated to inform you that your account will be transferred to a brand new upgraded server with the latest and greatest hardware available. 
The new server will also feature software updates detailed so our team of Level 3 server administrators and maintain the highest possible security and monitoring standards.

This was decided to be done, in order to keep the maximal security of our Customers' infrastructure as CentOS 5.11 has reached its EOL and, thus, is no longer supported nor updated. 

After migration your account will be upgraded to the following new software:
CentOS 5.11 -> CentOS 7.3
cPanel 11.56 -> cPanel 11.64
PHP 5.2.17 -> MultiPHP: 5.4.45, 5.5.38, 5.6.30, 7.0.20, 7.1.6
MySQL 5.5.52 -> MySQL 5.6.35

What is more, you updated software will provide you the ability to switch PHP version directly from your control panel (via MultiPHP interface)

===

Considering fact IP switch procedure will be handled from our side - no actions are required from you at all.

Please be prepared to maintenance, details on which are listed right below:

Server in question: ldz1.dailyrazor.com
Date: JUN 20th, 2017
Duration: 3 hours (1AM - 4 AM)
Expected downtime: 1-1,5 hours


Feel free to check back anytime with questions.

Kind regards,

DailyRazor Support Team


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May
31
Hardware node load issues.
Posted by Level 2 Support on 31 May 2017 07:29 AM

Dear Valued Customers,

We are notifying you about load issues on hardware node that affect few DailyRazor servers [1]. Our experts already working on the issue in order to restore services at the earliest. Please accept our sincere apologies for inconveniences caused.

Once we have any news regarding the issue, we will update this notification immediately.

We really appreciate your patience and understanding on this matter.

 

Best Regards,
DailyRazor Support Team

 

[1] List of affected servers:
xjdz2.dailyrazor.com
xjdz3.dailyrazor.com
xjdz4.dailyrazor.com
xldz3.dailyrazor.com
xldz4.dailyrazor.com

____________________

UPDATE: JUN 07 2017

We would like to announce that load issues on hardware node were successfully solved. Currently, the server is up and running in the proper state.

Thank you for the cooperation and patience. 


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May
30
[ATTN] Urgent maintenance on xwdz11.dailyrazor.com server
Posted by Level 2 Support on 30 May 2017 10:42 PM

Dear Valued Customers,

We are forced to perform urgent maintenance on xwdz11.dailyrazor.com server.

 

Date: Wednesday, May 31 2017

Start Time: 0:30 AM EST

Affected servers: xwdz11.dailyrazor.com, xdbs2.dailyrazor.com

Approximate downtime for the server xwdz11.dailyrazor.com: 4-5 hours

Approximate downtime for the server xdbs2.dailyrazor.com: 20 minutes during downtime on xwdz11 

 

Kindly take our sincerest apologies for any inconveniences this might cause.

Kind regards,
DailyRazor Support Team.

 

 

UPDATED INFO MAY 31 2017 05:45 AM EST

We would like to announce that maintenance was successfully completed. Currently, the server is up and running in the proper state.

Sorry for caused inconveniences.

 

Best Regards,
DailyRazor Support Team


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May
30
Hardware node load issues.
Posted by Level 2 Support on 30 May 2017 05:39 AM

Dear Valued Customers,

UPDATE:

We are glad to announce you that issue was already solved and currently all affected servers are working in the proper state.

We appreciate your understanding and patience. 


====================================

We are notifying you about load issues on hardware node that affect few DailyRazor servers [1]. Our experts already working on the issue in order to restore services at the earliest. Please accept our sincere apologies for inconveniences caused.

Once we have any news regarding the issue, we will update this notification immediately.

Your patience and understanding on this matter is greatly appreciated.

Best Regards,
DailyRazor Support Team

[1] List of affected servers:
xjdz2.dailyrazor.com
xjdz3.dailyrazor.com
xjdz4.dailyrazor.com
xldz3.dailyrazor.com
xldz4.dailyrazor.com

Best Regards,
DailyRazor Support Team


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May
29
Temporary load issues on hardware node
Posted by Level 2 Support on 29 May 2017 08:19 AM

Dear Valued Customers,

We are notifying you that we have encountered unexpected load issues on hardware node that affects several servers in DailyRazor infrastructure [1]. Rest assured the issue is already being taken care of and our best specialists are working on it in order to solve the issue at the earliest. Please accept our sincere apologies for inconveniences caused.

Once we have any news regarding the issue, we will update this notification immediately.

We really appreciate your patience and understanding on this matter.

Best Regards,
DailyRazor Support Team

[1] List of affected servers:
xjdz2.dailyrazor.com
xjdz3.dailyrazor.com
xjdz4.dailyrazor.com
xldz3.dailyrazor.com
xldz4.dailyrazor.com

 

UPDATED INFO

 

Dear Customers,

 

We are glad to inform you that issue has been resolved and now all affected servers work properly.

However, we will continue monitoring and keep eye on the situation. In case you spot any inconsistencies - feel free to reach out to us and we will be glad to assist. 

 

Please, take our apologies for any inconveniences caused.

 

Best Regards,
DailyRazor Support Team


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May
9
Dear Valued Customers,
 
This notice is to inform you that we would be performing hardware maintenance on the xldz4.dailyrazor.com server in order to improve server performance.
 
Date: Wednesday, 10 MAY 2017
Start Time: 0:00 AM EST
Approximate downtime for the server: 30 minutes.
Affected server: xldz4.dailyrazor.com
Type of Event: Planned Event
 
Kindly accept our apologies for any possible inconvenience this scheduled maintenance may cause you.
 
We appreciate your patience and understanding on this matter.
 
Yours truly,
 
 
Support Team
DailyRazor.com
--------------------------------

UPDATE: MAY 10 2017

We would like to announce that maintenace was successfully completed. Currently, the server is up and running in the proper state.

Thank you for the cooperation and patience. 


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