RSS Feed
News
Jan
2
[ATTN] DDoS attack on the server xwdz14.dailyrazor.com
Posted by Level 2 Support on 02 January 2018 10:14 PM

Dear Valued Customers,

We are notifying you that we have encountered unexpected DDoS attack on our server xwdz14.dailyrazor.com. Below you may find more details about this issue:

Affected server:  xwdz14.dailyrazor.com 
Start Time: JAN 3 10:00 PM
Approximate ETA: -

Since this attack is making from many different IPs we cannot block their networks, so in order to stop this issue we had to block shared IP '162.253.124.254' on port '80'. Unfortunately due to this reason your websites, that are using shared IP '162.253.124.254', will be inaccessible until the attack isn't stopped. However, rest of the websites and subdomains, that are assigned to dedicated IPs, will be working in a proper state.

From our side, we will monitor the status of attack and when it will be finished, we will let you know by posting update below of this post.

We appreciated your understanding and patience in regards to this issue.

 

--------------------------------

UPDATE 

Unfortunately, attack is too heavy, so our entire network is affected. This means that websites even on dedicated IPs or on our other servers are also affected.

Sorry for caused inconveniences.

 

UPDATE JAN 3 05:00 AM EST:

Attack is finished for now and we have unblocked shared IP '162.253.124.254'. Sorry for caused downtime.



Kind regards,
DailyRazor Support Team.


Read more »



Dec
29
[ATTN] Unscheduled maintenance on xwdz7.dailyrazor.com/162.253.127.176 server.
Posted by Level 2 Support on 29 December 2017 02:42 PM

Hello DailyRazor users,

This post is to inform you about upcoming unscheduled maintenance on xwdz7.dailyrazor.com server.
Maintenance is connected to unexpected issues with disk subsystem that may cause harmful consequences to server health, if not addressed.

Expected downtime - 8-10 hours.

We appreciated your understanding and patience in regards to this issue.

Kind regards,
DailyRazor Support Team.

 

------------------------------------------------------------------------------------------------------------

UPDATE    29 NOV 18:00 AM EST

We are glad to inform that maintenance has been finished and all services are up and running in proper state.

 


Read more »



Dec
28
Scheduled maintenance on the server xwdz7.dailyrazor.com
Posted by Level 2 Support on 28 December 2017 03:21 AM

Dear Valued Customers,

We are notifying you that we are going to perform maintenance on the server xwdz7.dailyrazor.com. Unfortunately, server will be unavailable during maintenance.

Event details:

Date: Tuesday, December 28th
Start Time:  4:00 AM EST
End Time: 6:00 AM EST
Affected servers:  xwdz7.dailyrazor.com
Type of Event: Planned Event

Please, take our apologies for inconvenience we may cause.

 

Kind regards,
DailyRazor Support Team.


Read more »



Dec
25
Maintenance on the server xwdz7.dailyrazor.com
Posted by Level 2 Support on 25 December 2017 07:39 AM

Dear Valued Customers,

We are notifying you that we are going to perform maintenance on the server xwdz7.dailyrazor.com. Unfortunately, server will be unavailable during maintenance.

 

Event details:
Date: Tuesday, December 26th
Start Time:  3:00 AM EST
End Time: 4:30 AM EST
Affected servers:  xwdz7.dailyrazor.com
Type of Event: Planned Event

 

Please, take our apologies for inconvenience we may cause.

 

Kind regards,
DailyRazor Support Team.


Read more »



Dec
25
[ATTN] DDoS attack on 'xcfdz1' server
Posted by Level 2 Support on 25 December 2017 12:20 AM

Dear Valued Customers,

We regret to inform you that we have encountered unexpected DDoS attack on one of our server. Below you may find more details about this issue:

Affected server: xcfdz1.dailyrazor.com 
Start Time: DEC 24 11:00 PM EST
Approximate ETA: -

Unfortunately, attack is too massive that is why you may experiencing difficulties with accessing websites hosted on other our servers. 
We will let you once attack finishes by posting update below of this post.

We appreciated your understanding and patience in regards to this issue.

====================

UPDATE   DEC 25 01:00 AM EST 

Attack has been finished. Access to all websites and control panels works properly.

====================

 

UPDATE   DEC 25 02:00 AM EST 

 

Unfortunately, attack has started again.

Please, take our apologies for caused inconveniences.

 


Kind regards,
DailyRazor Support Team.

 


Read more »



Dec
20

Dear Valued Customers,

In order to improve quality of the services, we are going to move xwdz1.dailyrazor.com server to the upgraded hardware node.

Event details:
Date: Thursday, December 21st
Start Time: 01:00 EST
Approximate downtime for the server: 3-4 hours.
Affected server: xwdz1.dailyrazor.com
Type of Event: Planned Event

During migration, xwdz1.dailyrazor.com server will be stopped, so it will be inaccessible till the transfer is completed. Migration is fully controlled by our staff members and no additional actions required from your side.

We appreciate your understanding and patience.

Kind regards,
DailyRazor Support Team.

===============================


UPDATE DEC 21st 9 AM EST

We would like to inform you that it has been decided to re-schedule migration for several days for technical reasons.
At the moment xwdz1 is up and running on an old node.

We will continue keeping you informed. 

Thank you for cooperation!

Kind regards,
DailyRazor Support Team.

 

===============================


UPDATE DEC 21st 9 PM EST

Migration of the xwdz1.dailyrazor.com server is re-schedued on DEC 24 1 AM EST

We will keep you updated. 

===============================


UPDATE DEC 27st 11 PM EST

Migration of the xwdz1.dailyrazor.com server is re-schedued on DEC 27 0:00 PM EST and will approximately take 2-3 hours.

We will keep you updated. Sorry for the inconveniences.

===============================


UPDATE DEC 28st 3 AM EST

We would like to inform you that server is up and running in proper state.

 


Thank you for cooperation!

Kind regards,
DailyRazor Support Team.


Read more »