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Oct
4
Maintenance on the hardware node vps3.dailyrazor.com
Posted by Level 2 Support on 04 October 2017 12:57 AM

Dear Valued Customers,

Current information dedicated to the VPS owners on the 'vps3.dailyrazor.com' hardware node. In order to improve quality of the services we are going to move all VPS to the upgraded hardware node.

Maintenance scheduled for this week 4 OCT - 8 OCT. During specified period we are going to move all VPS accounts from the hardware node  'vps3.dailyrazor.com' to the upgraded node - compute-note3.dailyrazor.com. 

Login credentials and IP for all VPS remains the same. 

 

Event details:

Duration:  4 OCT - 8 OCT 2017, non-business hours EST 

Approximate downtime for each VPS: 30 minutes  

Affecred hardware node:  vps3.dailyrazor.com

Type of event: planned event

 

During migration VPS will be restarted and temporarly unavailable for nearly 30 minutes or even less. Migration is fully controlled by our staff members and no additional actions required from your side.

We appreciate your understanding and patience.

 

Kind regards,
DailyRazor Support Team.


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Sep
13

Dear Valued Customers,

This is a notification addressed to all account owners on 'jdz1.dailyrazor.com' server.

Your accounts will be moved to a new server with the set of latest available software versions on September 25, 01:00 EST.
New server name: njdz1.dailyrazor.com
New server URL: https://njdz1.dailyrazor.com:2083

Account login info remains unchanged.

Event details:
Date: Sunday, September 25th
Start Time: 01:00 EST
Approximate downtime for the server: 2-3 hours.
Affected server: jdz1.dailyrazor.com
Type of Event: Planned Event

Migration is fully controlled by our staff members, so there are no additional actions required from account owners during\after the maintenance.
However, we recommend you not to apply any major changes to accounts before works are completed, in order to avoid data loss on a new server.

Software version changes:
CentOS 5.11 -> CentOS 7.3
cPanel 11.56 -> cPanel 11.66
PHP 5.4.36 -> MultiPHP: 5.4.45, 5.5.38, 5.6.31, 7.0.23, 7.1.9, 7.2.0
MySQL 5.5.52 -> MySQL 5.6.37

More information about MultiPHP Manager for cPanel you may find via these links:
https://documentation.cpanel.net/display/ALD/MultiPHP+Manager+for+cPanel
https://documentation.cpanel.net/display/ALD/MultiPHP+INI+Editor+for+cPanel

 

WARNING: As you may see above default PHP version on 'jdz1.dailyrazor.com' server will be changed from PHP 5.2 to 5.4 or higher and due to that you may notice problems with compatibility of your applications. So, if it possible we would like to ask you to prepare your applications for mentioned changes. In case you have any problem in work of your applications after update, please don't hesitate to contact us via desk and we will be glad to assist you in solving noticed issues.
Do not hesitate to contact us in case of any application issues after the maintenance. We are always here and ready to assist you on finding the appropriate solution.

We appreciate your understanding and patience.

----------------------

UPDATE

We are glad to inform you that upgrade has been successfully completed.

All services are running as expected and without any issues. 
In case you spot any inconsistencies - do not hesitate to post a ticket, and we will immediately assist you.

----------------------

Kind regards,
DailyRazor Support Team.


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Sep
6

Dear Valued Customers,

This is a notification addressed to all account owners on 'xwdz10.dailyrazor.com' server.

Date: Saturday September, 9th and Sunday September, 10th.
Start Time: 10:00 PM (EST)
Approximate downtime for the server: 4-5 hours.
Affected server: xwdz10.dailyrazor.com
Type of Event: Planned Event

This post is to inform all residents of xwdz10.dailyrazor.com server about upcoming maintenance we will be performing on HW node. The downtime for the server will be in the range of 4-5 hours.

If you have any questions or would like to address any issues to us, please feel free to email us. Thank you!

 

UPDATE: Planned maintenance has been successfully completed. Server works in proper state.


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Aug
31
[ATTN] Jdz3 -> Njdz3 accounts transfer
Posted by Level 2 Support on 31 August 2017 10:59 AM

UPDATE


Migration has been successfully completed.
All accounts are now available on a new server.

Feel free to contact us, in case you spot any inconsistencies and encounter problems.

============================

Dear Valued Customers,

 

This notification addressed to all account owners on jdz3.dailyrazor.com server.

We are to inform you that your accounts will be moved to a new server with the set of latest available software versions. 
New server: njdz3.dailyrazor.com
New server will be accessible via the link: https://njdz3.dailyrazor.com:2083

Account login info will remain unchanged.

Migration is fully controlled by our staff members. There are no additional actions required from account owners, apart from the password reset for certain MySQL users and check+confirmation that all Tomcat 6 applications run as expected after upgrade from Tomcat 5.5.
Affected users have already been informed on this with separate emails.

We recommend you not to apply any major changes to accounts before works are completed, in order to avoid data loss on a new server.

Software versions change after transfer:
CentOS 5.11 -> CentOS 7.3
cPanel 11.56 -> cPanel 11.64
PHP 5.2.17 -> MultiPHP: 5.4.45, 5.5.38, 5.6.31, 7.0.21, 7.1.7
MySQL 5.5.52 -> MySQL 5.6.35

Technical maintenance is planned on 02 SEP 17 
Maintenance time: 1AM - 4AM
Expected services downtime: less than 1 hour

We do not expect any issues with application and services functionality. However, in case you spot any outages - please feel free to email us at once, and we will gladly help you to locate and solve the problem.

Email regarding any concerns/questions to support@dailyrazor.com


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Aug
27

UPDATE

We are glad to inform you that upgrade has been successfully completed.

All services are running as expected and without any issues. 
In case you spot any inconsistencies - do not hesitate to post a ticket, and we will immediately assist you.

===============

Dear Valued Customers,

This is a notification addressed to all account owners on 'ldz3.dailyrazor.com' server.

Date: Saturday, September 2nd, and Sunday, September 3rd
Start Time: 00:00 EST
Approximate downtime for the server: 1-2 hours.
Affected server: ldz3.dailyrazor.com
Type of Event: Planned Event

We would like to inform you that due to the release of such useful feature as PHP switcher on the latest cPanel version, it was decided to install it on our 'ldz3.dailyrazor.com' server. This update will allow all customers from 'ldz3.dailyrazor.com' server have the opportunity to choose preferable PHP version by yourself using cPanel interface.

More information about MultiPHP Manager for cPanel you may find via these links:

https://documentation.cpanel.net/display/ALD/MultiPHP+Manager+for+cPanel
https://documentation.cpanel.net/display/ALD/MultiPHP+INI+Editor+for+cPanel

The list of available PHP version is provided below:

5.4
5.5
5.6
7.0

WARNING: As you may see above default PHP version on 'ldz2.dailyrazor.com' server will be changed from PHP 5.2 to 5.4 or higher and due to that you may notice problem with compatibility of your applications. So, if it possible we would like to ask you to prepare your applications for mentioned changes. In case after updating you have any problem in work of your applications, please don't hesitate to contact us via desk and we will be glad to assist you in solving noticed issues.

 

We appreciate your understanding and patience.

 

Kind regards,
DailyRazor Support Team.


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Aug
23
[ATTN] DDoS attack on our servers
Posted by Level 2 Support on 23 August 2017 09:48 PM

Dear Valued Customers,

This is a notification dedicated to inform you that all our servers are under DDoS attack, so you may experiencing frequent downtimes on your websites.


Approximate ETA: -
Affected server: All servers 
Type of Event: Unplanned Event

 

Our support team is working on this issue.

 

UPDATE: all servers already functioning in proper state, however issue with slowness may reoccur.

 

Kind regards,
DailyRazor Support Team.


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