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Jan
24

Dear Valued Customers,

This post is to inform you that we are going to perform maintenance on 'xwdz6' server in order to optimize work of disk subsystem there. Unfortunately, server will be unavailable during this maintenance.

EVENT DETAILS:

Date: Monday, January 29th
Maintenance Time Frame: 00:00 - 05:00 AM EST
Affected server: xwdz6.dailyrazor.com
Approximate Downtime: 4 - 5 hours
Type of Event: Planned Event

Please, take our apologies for any inconveniences this may cause.

UPDATE:

We are glad to notify you that maintenance was successfully completed. Currently, the server is up and running in the proper state. 

We appreciate your understanding and patience on this matter. 

Kind regards,
DailyRazor Support Team.


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Jan
24
[ATTN] Planned maintenance on Windows servers on Jan 25th 00:00 - 04:00 AM (EST)
Posted by Level 2 Support on 24 January 2018 07:22 AM

In order to apply necessary updates and close the Meltdown vulnerability, we are going to reboot servers from the list below.

EVENT DETAILS:

Date: Tuesday, January 25th
Maintenance Time Frame: 00:00 - 04:00 am EST
List of Affected servers:

xwdz2.dailyrazor.com
xwdz3.dailyrazor.com
xwdz4.dailyrazor.com
xwdz5.dailyrazor.com
xwdz6.dailyrazor.com
xwdz7.dailyrazor.com
xwdz8.dailyrazor.com
xwdz9.dailyrazor.com
xwdz10.dailyrazor.com
xwdz11.dailyrazor.com
xwdz12.dailyrazor.com
xwdz13.dailyrazor.com
xwdz15.dailyrazor.com
xdbs2.dalyrazor.com
xdbs3.dalyrazor.com
xdbs4.dalyrazor.com
xdbs5.dalyrazor.com

Approximate Downtime per server: up to 60 minutes

Please, take our apologies for any inconveniences this may cause.

Kind regards,
DailyRazor Support Team.

 

UPDATE AS OF 01.25.18 01:50 PM EST

All servers except for xwdz7.dailyrazor.com and xwdz12.dailyrazor.com have been successfully rebooted and up and running. Unfortunately, server xwdz7.dailyrazor.com has not booted up properly yet, so sites hosted on this server might be down temporarily. Please accept our apologies for this incident, we are working to get everything up and operational as soon as humanly possible.

Re: xwdz12.dailyrazor.com. This server has not been rebooted yet and is fully operational as of now. This server will be pathed later.

 

UPDATE AS OF 01.25.18 01:50 PM EST

Server 'xwdz7.dailyrazor.com' has been booted up. Unfortunately ColdFusion service still can't starts there, so due to this currently you may notice that all websites except of CF-based are working fine. We are continue working on solving this issue and provide our next update once CF service will be restored.

Thank you for your understanding and patience.

 

UPDATE AS OF 01.25.18 02:15 PM EST

We are gkad to inform that CF service on 'xwdz7.dailyrazor.com' server has been restored and now server is working in a normal state. 

We appreciate your cooperation and patience on this matter.  


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Jan
23
[ATTN] Urgent maintanence on all our Windows severs
Posted by Level 2 Support on 23 January 2018 01:15 AM

This post is to inform you about upcoming unscheduled maintenance on all our windows server in order to apply security updates.

 

EVENT DETAILS:

Date: Tuesday, January 23th
Maintenance Time Frame: 00:00 - 03:00 am EST


List of Affected servers:
xwdz1.dailyrazor.com
xwdz2.dailyrazor.com
xwdz3.dailyrazor.com
xwdz4.dailyrazor.com
xwdz5.dailyrazor.com
xwdz6.dailyrazor.com
xwdz7.dailyrazor.com
xwdz8.dailyrazor.com
xwdz9.dailyrazor.com
xwdz10.dailyrazor.com
xwdz11.dailyrazor.com
xwdz12.dailyrazor.com
xwdz13.dailyrazor.com
xwdz14.dailyrazor.com
xwdz15.dailyrazor.com
xcfdz1.dailyrazor.com

Approximate Downtime per server: up to 60 minutes
Type of Event: Urgent Maintenance

Please, take our apologies for any inconveniences this may cause.


UPDATE:

We are glad to inform you that maintenance was successfully completed. All servers are up and running in the proper state. 

We appreciate your cooperation and patience on this matter. 


Kind regards,
DailyRazor Support Team.


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Jan
10
[ATTN] Urgent maintenance on compute-node3.dailyrazor.com
Posted by Level 2 Support on 10 January 2018 01:04 AM

Dear Valued Customers,

This post is dedicated to inform you that we are going to perform an urgent maintenance on our hardware node - compute-node3.dailyrazor.com. During maintenance, hardware node will be rebooted to apply updates and close the Meltdown vulnerability.

EVENT DETAILS:

Date: Tuesday, January 10th

Maintenance Time Frame: 01:00 - 02:00 am EST

Affected servers: All VPS

Approximate Downtime:  up to 15 minutes

Type of Event: Urgent Maintenance

 Please, take our apologies for any inconveniences this may cause.

UPDATE 02:00 am EST:

We are glad to inform that maintenance was completed. 

Thank you for your understanding and patience. 


Kind regards,
DailyRazor Support Team.


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Jan
9
[ATTN] Urgent maintenance on all our Windows servers
Posted by Level 2 Support on 09 January 2018 12:50 AM

Dear Valued Customers,

 

This post is dedicated to inform you that we are going to perform an urgent maintenance on all our Windows servers. During maintenance all servers will be rebooted to apply updates and close the Meltdown vulnerability.

 

EVENT DETAILS:

Date: Tuesday, January 9th
Maintenance Time Frame: 00:00 - 02:00 am EST
List of Affected servers:

xwdz1.dailyrazor.com
xwdz2.dailyrazor.com
xwdz3.dailyrazor.com
xwdz4.dailyrazor.com
xwdz5.dailyrazor.com
xwdz6.dailyrazor.com
xwdz7.dailyrazor.com
xwdz8.dailyrazor.com
xwdz9.dailyrazor.com
xwdz10.dailyrazor.com
xwdz11.dailyrazor.com
xwdz12.dailyrazor.com
xwdz13.dailyrazor.com
xwdz14.dailyrazor.com
xwdz15.dailyrazor.com
xcfdz1.dailyrazor.com

Approximate Downtime per server:  up to 60 minutes
Type of Event: Urgent Maintenance

 

Please, take our apologies for any inconveniences this may cause.

-----------------------

UPDATE  3:00 am EST 

We would like to inform you that all Windows servers are running in proper state except of xwdz7.dailyrazor.com. It is still booting up.

We will post an update once it starts to work properly.

-----------------------

UPDATE 14:00 PM EST

Unfortunately, server 'xwdz7' has failed to install Windows updates correctly and now we are continue working on restoring services. Currently we will try to roll server back to condition before implement of updates using server backups from Jan 7th or 8th.

There is no way to get exact ETA how long restore procedure may continue, but we hope to return the server back within nearlest hours. We will post updates about this situation on portal once get any news about server status.  Please accept our sincere apologizes for the inconvenience caused

 

UPDATE 23:00 PM EST

Currently, all services are up and running in a normal state. 

Please accept our sincere apologies for the inconvenience caused

 

Kind regards,
DailyRazor Support Team.

 

 


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Jan
8
Planned maintenance on Linux servers
Posted by Level 2 Support on 08 January 2018 02:56 AM

Dear Valued Customers,

 

This post is dedicated to inform you that we are going to perform an urgent maintenance on all our Linux servers. During maintenance all servers will be rebooted to apply updates and close the Meltdown vulnerability.

 

EVENT DETAILS:

Date: Tuesday, January 9th
Maintenance Time Frame: 00:00 - 02:00 am EST
List of Affected servers:

ldz2.dailyrazor.com
ldz3.dailyrazor.com
njdz1.dailyrazor.com
njdz2.dailyrazor.com
njdz3.dailyrazor.com
njdz4.dailyrazor.com
njdz5.dailyrazor.com
njdz6.dailyrazor.com
nldz1.dailyrazor.com
xjdz2.dailyrazor.com
xjdz3.dailyrazor.com
xjdz4.dailyrazor.com
xldz2.dailyrazor.com
xldz3.dailyrazor.com
xldz4.dailyrazor.com

Approximate Downtime per server:  up to 30 minutes
Type of Event: Urgent Maintenance

 

Please, take our apologies for any inconveniences this may cause.

------------------------

UPDATE:

Unfortunately, we faced with unexpected difficulties during maintenance and a part of servers still unavailable:

xldz2.dailyrazor.com
xldz3.dailyrazor.com
xldz4.dailyrazor.com
njdz2.dailyrazor.com
njdz3.dailyrazor.com
njdz4.dailyrazor.com

Our experts are working on this issue. Please, take our apologies for caused inconveniences.

----------------------

UPDATE 3:00 am EST

Only 2 servers remains unavailable:

xldz2.dailyrazor.com
xldz4.dailyrazor.com

----------------------

UPDATE 4:15 am EST 

xldz2.dailyrazor.com is up and running in proper state. 

xldz4.dailyrazor.com still remains unreachabled. 

----------------------

UPDATE 7:00 am EST 

We would like to inform you that serverxldz4.dailyrazor.com finally up and running.

Sorry for caused inconveniences.

 

 

Kind regards,
DailyRazor Support Team.

 

 


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