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Urgent maintenance on the server xwdz2.dailyrazor.com
Posted by Level 2 Support on 01 November 2017 03:45 AM

Dear Valued Customers,

 

This post dedicated to inform you regarding unexpected maintenance on the server  xwdz2.dailyrazor.com. Maintenance is related to unexpected issues with system updates. 

 

Event details:
Date:Wednesday, November 1th
Start Time: 3 AM EST
Affected servers:  xwdz2.dailyrazor.com, xwdz1.dailyrazor.com, xwdz3.dailyrazor.com, xdbs1.dailyrazor.com
Type of Event: Unplanned Event
Expected downtime: 2 hours

 

We appreciated your understanding and patience in regards to this issue.

 

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UPDATE    1 NOV 6 AM EST  

We regret to inform you that server downtime will last for 4 hours more due to unexpected issues during server functionality recovering.

Total downtime will be approximately 6 hours for the server.

Please, take our sincerest apologies for caused inconveniences.

 

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UPDATE    2 NOV 1 AM EST 

Unfortunately, our first attemtp to restore server failed. Currently, we are in process of restoring entire server from backup. 

This can take up to 10 hours. 

Sorry for caused inconveniences. 

 
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UPDATE    2 NOV 3 AM EST 

In order to make xwdz2 server up and running we are going to reboot node. 

This will affect servers xwdz1.dailyrazor.com, xwdz3.dailyrazor.com, xdbs1.dailyrazor.com. 

Expected downtime - 20 minutes.


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UPDATE    2 NOV 4:30 AM EST

Currently, file system check is running on the servers xwdz1.dailyrazor.com, xwdz2.dailyrazor.com, xwdz3.dailyrazor.com, xdbs1.dailyrazor.com.

This may take up to 2 hours.

 

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UPDATE    2 NOV 6:00 AM EST

The servers xwdz1.dailyrazor.com,  xwdz3.dailyrazor.com, xdbs1.dailyrazor.com are up and running in proper state.

We are continue to work on xwdz2 restoring.

 

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UPDATE    2 NOV 7:00 AM EST 

Restoring progress of xwdz2.dailyrazor.com server - 50%.

 

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UPDATE    3 NOV 0:00 AM EST 

We are glad to inform that server 'xwdz2' has been completely restored. All services are running as expected and without any issues. 
In case you spot any inconsistencies - do not hesitate to post a ticket, and we will immediately assist you.  

 

Kind regards,

DailyRazor Support Team.


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