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Feb
9
[ATTN] Part of servers are inaccessible
Posted by Level 2 Support on 09 February 2017 01:40 PM

Dear Valued Customers,

 

Approximately 30 minutes ago we have faced unavailabilty of the following servers:

xwdz6.dailyrazor.com
xwdz7.dailyrazor.com
xwdz8.dailyrazor.com
xwdz12.dailyrazor.com
xwdz14.dailyrazor.com
xcfdz1.dailyrazor.com

and database servers:
xdbs3.dailyrazor.com
xdbs5.dailyrazor.com

Right now our team are truying to find reason caused this and restore everything to normal working state.

Please stand by for updates on the same.

 

---- UPDATE_1 FEB 09 2017 10:50 AM PST -----

According to message from the upstream provider this outage is caused by power system failure.

We will keep you updated on this situation.

Please stand by

Kind regards,

DailyRazor Support Team.

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----- UPDATE_2 FEB 09 2017 12:00 PM PST -----

We would like to inform you that maintenance was completed, so now all affected servers are working at the proper state. 

Appreciate your patience and understanding.

Kind regards,

DailyRazor Support Team.

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Jan
30

Dear Valued Customers,

We would like to inform you that due to the release of such useful feature as PHP switcher on the latest cPanel version, it was decided to add it on our xjdz4.dailyrazor.com server. 

Date: Tuesday, Jan 31 2017
Start Time: 0:00 AM EST
Approximate downtime for the server: 30-60 minutes.
Affected server: xjdz4.dailyrazor.com
Type of Event: Planned Event

Thus, change will allow all customers from xjdz4.dailyrazor.com server to have the opportunity of choosing preferable PHP version by themself using cPanel interface. The list of available PHP version is provided below:

5.6
7.0

More information about MultiPHP Manager for cPanel you may find via these links:

https://documentation.cpanel.net/display/ALD/MultiPHP+Manager+for+cPanel
https://documentation.cpanel.net/display/ALD/MultiPHP+INI+Editor+for+cPanel

Please, accept our apologizes for any possible inconveniences caused by this maintenance. Appreciate your patience and understanding on this matter.

Kind Regards,
DailyRazor Support Team

 

UPDATE: 

We are glad to inform that maintenance has successfully been completed and the server is up and running at the proper state. 

Appreciate your patience and understanding.


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Jan
25
[ATTN] Urgent maintenance on the server xwdz4.dailyrazor.com
Posted by Level 2 Support on 25 January 2017 09:47 AM

Dear Valued Customers,

We are forced to perform urgent maintenance on xwdz4.dailyrazor.com server.

Estimated downtime - up to 1 hour.

We'll definitely keep you posted on issue status.

Kindly take our sincerest apologies for any inconveniences this might cause.

Kind regards,
DailyRazor Support Team.

UPDATE: 

We are glad to inform that maintenance has successfully been completed and the server is up and running at the proper state. 

Appreciate your patience and understanding.


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Jan
24
[ATTN] Urgent maintenance on the server xwdz4.dailyrazor.com
Posted by Level 2 Support on 24 January 2017 11:59 AM

Dear Valued Customers,

 

We are forced to perform urgent maintenance on xwdz4.dailyrazor.com server.

We'll definitely keep you posted on issue status.

Please, take our sincerest apologies for any inconveniences this might cause.

 

Kind regards,
DailyRazor Support Team.


UPDATE: 

We would like to inform you that maintenance was completed, so now all services and server overall wors in a normal state. 

Appreciate your patience and understanding!


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Jan
17
[ATTN] Urgent maintenance on xwdz11.dailyrazor.com server
Posted by Level 2 Support on 17 January 2017 01:17 AM

Dear Valued Customers,

We are forced to perform urgent maintenance on xwdz11.dailyrazor.com server.

We'll definitely keep you posted on issue status and provide updates every 40 minutes.


Kindly take our sincerest apologies for any inconveniences this might cause.

Kind regards,
DailyRazor Support Team.


UPDATE: 

We would like to inform you that maintenance was completed, so now the server is working at the proper state. 

Appreciate your patience and understanding.


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Jan
13
[ATTN] Temporary issue with 'nwdz1.dailyrazor.com' server accessibility
Posted by Level 2 Support on 13 January 2017 04:57 PM

Dear Valued Customers,

We are notifying you that we have encountered an unexpected issue with our network and that affects one of our server - 'nwdz1.dailyrazor.com'. Rest assured the issue is already being taken care of and our best specialists are working on it in order to solve the issue at the earlisest. Please accept our sincere apologies for inconveniences caused.

Once we have any news regarding the issue, we will update this notification immediately.

We really appreciate your patience and understanding on this matter.

Kind Regards,
DailyRazor Support Team

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UPDATE from JAN 13 2017 3:00 PM PST:

 

We're glad to inform that issue on 'nwdz1' server has been solved. Problem caused from the work of server's firewall which led to the blocking of the server. We've already re-cionfigured firewall and now server is back to the 'normal' state.

Appreciate you patience and understanding.


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